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Returning an item to Bathroom Fan Shop is very easy.

Items Not Required:
1. We can only accept returns of unwanted items within 14 days of delivery date.
2. The item must be unused, in perfect condition and in its original packaging.
3. If you require a different item, please order on our website as normal - your new order is treated as a separate transaction and a refund will be issued for your return when we receive it.
4. Please note that the refund will be less any carriage charges incurred by Bathroom Fan Shop.
5. Please carefully package your item with the original invoice and send it via recorded mail or courier to:
                 Bathroom Fan Shop, 34 Chess Business Park, Chesham, Bucks, HP5 1SD

Faulty Items:
1. As per our terms and conditions, electrical items may only be returned if installed by a fully qualified electrician registered to one of the following UK trade bodies: NICEIC, NAPIT, ECA, ELECSA.
2. We can only accept returns of faulty items still within their warranty period.
3. Please carefully package your item with the original invoice and send it via recorded mail or courier to:
                 Bathroom Fan Shop, 34 Chess Business Park, Chesham, Bucks, HP5 1SD